Privacy Policy

Effective Date: 01/02/2026

Gray Galaxy (“we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and dignity of individuals who use our services. This Privacy Policy explains how we collect, use, store, and protect personal and health-related information when you interact with our website, forms, and care services.

 

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Contact details (phone number, email address)

• Relationship to the patient (patient, caregiver, proxy)

b. Health & Care Information

When you complete the Holistic Geriatric Assessment or related forms, we may collect information related to:

• Daily functioning and mobility

• Memory, mood, and emotional wellbeing

• Falls history

• Nutrition and weight changes

• Medication use and concerns

• Living situation and social support

You may also voluntarily upload images of medication strips or bottles.

c. Technical Information

• Basic website usage data (such as form submissions and page interactions)

• Device or browser information (non-identifying)

 

2. How We Use Your Information

Your information is used only for care-related purposes, including:

• Understanding health and wellbeing concerns

• Preparing summaries and risk indicators for review by healthcare professionals

• Supporting care coordination between AI systems, nurses, and doctors

• Communicating with you about your assessment or next steps

• Improving our services and care workflows

⚠️ Gray Galaxy does not use your data for advertising, resale, or unrelated marketing.

 

3. Use of AI & Automation

Gray Galaxy uses AI-assisted tools to:

• Organize and summarize information

• Identify care-relevant patterns and risk indicators

• Support (not replace) human clinical decision-making

Important:

• AI systems do not diagnose, prescribe, or make medical decisions

• All clinical decisions are made by qualified healthcare professionals

• AI outputs are reviewed by humans before any care action is taken

 

4. Data Sharing & Disclosure

We may share information only when necessary, and only with:

• Authorized healthcare professionals involved in your care

• On-site nurses or care coordinators

• Secure technology providers that support our platform (under confidentiality obligations)

We do not sell or rent personal or health information to third parties.

 

5. Data Storage & Security

We take reasonable and appropriate measures to protect your information, including:

• Secure digital storage systems

• Restricted access to authorized personnel only

• Encryption and access controls where applicable

Despite our efforts, no digital system can be guaranteed 100% secure. We continuously review and improve our safeguards.

 

6. Consent & Choice

By submitting forms or using our services, you consent to the collection and use of information as described in this policy.

You may:

• Request access to your information

• Request correction of inaccurate information

• Withdraw consent for future use, subject to legal and care obligations

To do so, contact us using the details below.

 

7. Information About Seniors & Vulnerable Individuals

We recognize that much of the information we handle relates to older adults. We treat such information with heightened care, sensitivity, and respect, and always aim to preserve dignity and autonomy.

 

8. Retention of Information

We retain personal and health information only for as long as:

• Necessary to support care and follow-up

• Required by applicable laws or medical record standards

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

Gray Galaxy
📧 Email: graygalaxy2628@gmail.com
📍 Location: Pune, Maharashtra, India